How do I return an item?
Shipping and Return Policies
The mission of the Store is to promote and further classical, liberal, educational services. All of us at the Store do our utmost to provide prompt, quality service to each of our customers and we have been gratified with the overwhelmingly favorable response to and growth of our program. In order to assure our ability to continue our apostolate, we have found it necessary to develop practical and reasonable policies with respect to orders, returns, refunds, replacements and other similar matters, which are stated below.
All information (of any type whatsoever) provided to the Academy is considered strictly confidential and will not be shared with any other persons or entities without the prior permission of the customer, except at the request of the customer, unless we are required to share such information by law without giving prior notice to the customer. Shipping Time: Please allow approximately 1-2 weeks for delivery.
Book Return Policy: Book Return Policy
14 Day Return Policy for Books Only - all else is non-refundable. The 14 days begins the date of receipt of the book(s) as established by the carrier (usually UPS, Fedex or USPS) records. Any returns must be posted by the 14th calendar day after receipt of the books being returned. Return postage must to be paid by the person returning the item(s). Returned items must be received by the Academy in new condition. There is a 15% restocking fee deducted from the credit or refund check.
No Refunds for Academy Enrollment Fees, Online Class Tuition, Great Books Study Guides, Socratic Class Guides, Book Report Forms and Lesson Plans
We hire and train staff based on enrollments and tuition received and remain committed to that staff for protracted terms. Therefore Enrollment fees, tuition, charges for Lesson Plans, Book Report forms and Study Guides and Class Guides, are strictly non-refundable once ordered. Therefore, please be certain that you wish to enroll with the Academy, or to join an online class, or to purchase Lesson Plans, Book Report forms, and/or Good Books and Great Books Study Guides, before placing your order. Once your enrollment, tuition, Lesson Plan, Book Report forms or Study Guide or Class Guides order is placed, at that time it is non-refundable. However, installments in our payment plan for the online classes may be terminated at any time upon 72 hours written notice to us (email is fine) prior to the next installment charge date - otherwise the termination will be processed the next month. Any Payment Plan balances, for enrollment fees, tuition, Guides, or otherwise, outstanding the last week of May for that same academic year concluding (i.e., the one ending the same May) will be charged to your credit card in full that last week of May - no outstanding balances for an academic year will be carried beyond May of that same academic year (thus not into June or beyond except with our prior written consent).